[At-Large] [ALAC] Fwd: A million domains taken down by email checks

Aida Noblia aidanoblia at gmail.com
Mon Jul 7 11:21:59 UTC 2014


It is true that the world until now handled in many areas with certain
inaccuracy and amicable settlement between the parties of handcrafted
tidied certain matters like this the email of the person in the register of
domain names and had no problems although some data that were not true,
that suited the particular case of each and goodwill of any person, for
good reason, and between well-meaning people.


 The problem is that the world has changed. These information technology
and communications have grown exponentially databases way, people involved
in the processes increase, all processes that are internationalized
especially concerning domain names and connections that each of these names
domain you can have, given that international trade and relations of any
kind increases.

  This also further increase the amount of new domain names rigging the
opening of IPV6.


 The value and importance of data also increases. The data, or the data can
be used for many purposes. The consequences of knowing or not knowing too.
Consequently also increase accountability.


 With this has come the need to better organize the multiplied amount of
data to the record itself is true, to be precise and appropriate and
without that to get to the person using the domain has to talk to the one
who best they lent his address to user domain name, respond to reality
standardization of procedures.


 Also to know who is responsible for the use or misuse of the data in your
case and how to notify the holder of the data and in this case the domain,
how to tell the end user quickly, from eel own registry, everything may be
interested in regarding your domain and your data.


 This goes to the better service.


    The data accuracy of a record is one element that allows you to provide
better service because in the case of email, from registration providing
fast you get to the right person at the right time when needed. Also
include compliance with that service as any service that generates
responsibilities


 The accuracy in the data that is on the public record, and this record is
a record that is open to the public, aid to the location of the person. As
Salanieta said this is a culture of compliance, accuracy of data, that "At
least this will enforce a culture of

compliance and, ultimately, at the end of the day is in the best interest
of

the average end user. "


 If you wake up to the people to take the "verification" seriously, then so
be it.


 This topic is very broad and complex. On the other hand is also the
responsibility of the records as to the accuracy of the data. If erroneous
data because they did not bother to take good data, maybe they can be held
accountable for this when someone is harmed.


 It would also have to take into account national laws on inter alia the
laws of data protection. In the case of e-mail in my country informed of
the holder of the email to be published consent is required. This would be
resolved if the contract performed by the end user and owner of the domain
name with the person who records it and makes the process of registration.
This contract should have a clause in which the end user expressly agrees
that the person registering the domain of your email to register for
purposes of registration.


2014-07-07 1:18 GMT-03:00 Vittorio Bertola <vb at bertola.eu>:

> Il 06/07/14 19:41, Kerry Brown ha scritto:
>
>  I can speak from the end user point of view on this issue. As a
>> consultant to small businesses I have seen several clients suffer
>> business hardship because of this issue (invalid contact email). It
>> is not uncommon for a small business owner to not want to deal with
>> "the internet". They hire someone to get them "the internet". This
>> usually means a domain, a web site, email, etc. Someone sells them a
>> package that includes all this. Often the contact email will be the
>> person that sells them the package. Some of these resellers are
>> unscrupulous, some are just incompetent, some for whatever reason
>> leave the business. The domain may not even be registered in the
>> small business name but in the name of the reseller who has
>> disappeared. When the domain goes dark the business loses email,
>> their website, and possibly more. By the time the small business
>> owner contacts someone like me to fix their internet a few weeks to a
>> month may have gone by. Small business owners are busy running th e
>> day to day things and thought they had "the internet" covered, after
>> all they have been paying someone to deal with it. By the time they
>> figure out they don't have someone to deal with it and find someone
>> who will they may have lost the domain. There is almost aways a
>> charge from the registrar to reinstate the domain. They have not had
>> email or a web site for long enough that it has cost them business.
>> They end up with a very sour taste for "the internet" and the people
>> that "run" it. They equate internet governance with the people that
>> run the internet. They have no idea how things happen so they they
>> are on "the internet". They mostly think of Al Gore when they even
>> think about how the internet works. We who have built this ecosystem
>> have not built it for people that are not intimately involved in it.
>> It is up to us to fix it. We can't simply blame registrants.
>>
>
> This is just so true... When, several years ago, I used to make websites
> for small companies and non-profits in Italy, most of the people in charge
> at the customer had no idea of what "Whois" was. I had the choice of either
> listing as the main contact the actual registrant, who would not be able to
> understand any communication about this matter, or myself, which I did.
> Later, I stopped doing that job, but I could not convince almost any of my
> former customers that they needed to put someone else as a contact, also
> because they didn't have anyone able to assume the role. Now, I am a nice
> guy and continue watching over their domain names for free, but in any
> other case those domains would now be stuck with the contact information of
> someone who does not care anymore about them, let alone update the
> information as it changes.
>
> This is also because, you know, the only thing people usually expect from
> their domain name is for it to point to their website and/or mail server.
> They don't expect their domain name to be a point of contact for their
> company or themselves, nor to have to waste time on updating a wondrously
> complex set of contacts. Actually, even if their Whois contacts are not up
> to date, usually you could just go to their website and find an e-mail
> address and/or phone number that works, and that they keep up-to-date. In
> case something bad happens with their domain name, it takes you ten seconds
> to google their name and find their contacts - it actually takes less than
> using Whois. So why should registrants lose time to update contact
> information that no one uses (actually, no one even knows that it exists)
> except a small community of techies and lawyers, when they already provide
> valid contact information in a page on their website?
>
> Moreover, among the few registrants who actually know what Whois is, I
> know many here in Italy who provide bogus contact information on purpose:
> the registrant's name is correct, but the address and phone number are not,
> and the e-mail address either does not work at all or, more likely, is a
> specific "spammable" e-mail address that they use for situations in which
> they don't know how the information will be managed (e.g. obscure websites
> that require a registration to allow you to do something which you only
> need to do once), and which is so full of spam that it is never read except
> at the time when you register somewhere and need to click on a confirmation
> email.
>
> People would be much more likely to submit real contact information if
> they knew that it wouldn't be made public to anyone who would want to abuse
> it, e.g. spammers, phishers, bully lawyers and the likes. I don't think
> that ICANN has any right to blame anyone not providing valid contact
> information if it is not providing any protection for the privacy of that
> information, and I would expect the ALAC (at least its European members) to
> point out just that.
>
> Ciao
> --
> vb.                   Vittorio Bertola - vb [a] bertola.eu   <--------
> -------->        now blogging & more at http://bertola.eu/   <--------
>
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-- 
Aida Noblia



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