[ALAC] Fwd: [SOAC-Leaders] Informed and Active Domain Name Registrants are Essential for a Secure and Stable DNS - ICANN by Akram Atallah

Thu Jun 22 17:30:58 UTC 2017

On 22 Jun 2017 7:07 PM, "Alan Greenberg" <alan.greenberg at mcgill.ca> wrote:

Seun, what do you mean by suggesting that "this started off with the
significant registrant base within ICANN (At-Large/NCSG)"?

SO: My intent for the above is in 2 forms:

1. That ICANN attempt to ensure that "their goal" is achieved within the
community that those 2 groups are blessed with.

2. That ICANN engage those 2 communities(perhaps more to At-Large due to
her scope) to see how ICANN org can support them to help achieve "ICANN
org's goal".

Regards
PS: I think 2 phrases I quoted makes all the difference; now that it's an
organisation objective, the engagement approach changes.

I do agree that in the past, there have been regular suggestions that
At-Large take on the responsibility of helping registrants and I too am
glad that such an unrealistic approach is no longer on the tabble.

Alan

At 22/06/2017 12:38 PM, Seun Ojedeji wrote:

Good to read indeed. I for one will like to see this started off with the
significant registrant base within ICANN (At-Large/NCSG).

Good that it seem ICANN who has the resources has now seen to need for
registrant education/awareness. Hopefully these reduces the effort always
put in explaining that volunteers like At-Large can't campion these; the
organisation should by utilising At-Large as a resource base to achieving
their goal.

Overall am glad it's now an organisational task/goal and not an expectation
arbitrarily put on atlarge.

Regards

On 21 Jun 2017 4:06 PM, "Alan Greenberg" <alan.greenberg at mcgill.ca > wrote:
This is encouraging news, and about time that ICANN took an interest in
registrants. I have asked for more information.

Alan

From: David Olive <david.olive at icann.org >
To: SOAC Leaders <soac-leaders at icann.org >
Date: Wed, 21 Jun 2017 09:21:53 +0000

Informed and Active Domain Name Registrants are Essential for a Secure and
Stable DNS
Throughout all of our work, we endeavor to serve the global public
interest, domain name registrants and end-users of the Internet by ensuring
a secure and stable domain name system (DNS), all while promoting trust,
choice, and competition in the industry. Domain name registrants are an
integral component of the DNS; they are the entities or individuals that
have acquired the right to use a domain name for a period of time via an
agreement with a registrar or reseller.
Domain name registrants have important rights
<https://www.icann.org/resources/pages/benefits-2013-09-16-en>, which
include the right to access information from their registrar regarding the
processes for registering, managing, transferring, renewing, and restoring
domain name registrations. They also have important responsibilities
<https://www.icann.org/resources/pages/benefits-2013-09-16-en>, which
include providing accurate contact information for publication in the WHOIS
directory <https://whois.icann.org/en>, notifying registrars of any changes
in contact information, and promptly responding to requests from registrars
about information relating to their domain name registration.

Recently, the ICANN organization formed a cross-functional team that
regularly interacts with registrants, and began discussing opportunities
for collaboration with registrars to increase registrant knowledge and
awareness.
We're committed to providing domain name registrants with up-to-date
information about their rights and obligations, the domain name ecosystem
and how to navigate it, and the ICANN policies that affect them. One
initial step that we are taking this week is the introduction of new web
pages on ICANN.org dedicated to information relevant to domain name
registrants
<https://www.icann.org/resources/pages/domain-name-registrants-2017-06-20-en>.
These new pages, which will initially be a compilation of existing content
from across ICANN.org, will be updated on an ongoing basis and evolve over
time to provide content and information written specifically for domain
name registrants.

What's next?
The ICANN Global Domains Division (GDD) recently added a new staff member,
Brian Gutterman, Program Manager, Registrant Services, reporting to Trang
Nguyen, Senior Director, Strategic Programs, who will lead our efforts to
educate and inform domain name registrants and engage with registrars, the
ICANN community, and any other parties that are supporting registrants.
We will publish regular blogs and educational materials written for domain
name registrants, which will be aimed at helping them better understand the
ICANN policies that affect them, their role in the DNS, and the role of the
ICANN organization and our contracted parties. For example, an internal
data analysis revealed common issues and questions received from
registrants regarding the WHOIS Data Reminder Policy (WDRP) and the
recently updated Transfer Policy. Our initial focus will include developing
and publishing educational materials on these topics.

As we learn more, we'll share relevant information and materials with
registrars and others for their own work supporting domain name
registrants. The ICANN Global Support Center (GSC) and compliance teams
have identified common issues and problems that registrants face. We will
share this information with registrars and others, in addition to
collaborating with ICANN community members, to encourage and support
registrants' participation in ICANN processes.

Our collective goal is to guide domain name registrants as they navigate
policy matters impacting the domain name industry and help them become
fully informed participants of the DNS and its ecosystem.

We welcome feedback
<https://www.icann.org/resources/pages/customer-support-2015-06-22-en#global-support-centers>
from all stakeholders on this effort, and invite the ICANN community – and
most importanntly domain name registrants themselvees – to help us shaape
this work moving forward. Updates and new content will be posted regularly
on the new registrant section of the ICANN.org website. We look forward to
working with you!

David A. Olive
Senior Vice President
Policy Development Support
Managing Director
ICANN Regional Office –Istanbul<
Internet Corporation for Assigned Names and Numbers (ICANN)

Direct Line: +90.212.999.6212
Mobile:       + 1. 202.341.3611 <+%201.%20202.341.3611>
Mobile:       +90.533.341.6550

https://www.icann.org/news/blog/informed-and-active-
domain-name-registrants-are-essential-for-a-secure-and-stable-dns

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