[At-Large] DNSSEC and end users

presidencia Internauta Argentina presidencia at internauta.org.ar
Wed Feb 9 12:06:25 UTC 2011

Dear Patrick:
I am convinced that the Internet must be "clear and transparent. "
I think of the thousands who daily enter first Internet
Messages must be simple and without technical words that interrupt the 
communication between the person who issued the idea and the recipient.
The blank page does not tell anything to the users, I did not choose 
this idea.
The page in "red" (invalid SSL certificate), they manage to scare users 
and makes them leave the site without enterarce of what happens.
This is also not properly informed to the user.
I think this can be solved by the simple choice of words in a short 
paragraph with clear backgrounds so as not to scare users and can be 
understood by a 7 year old who can already read.

*Sergio Salinas Porto Presidente Internauta Argentina Asociación 
Argentina de Usuarios de Internet <http://www.internauta.org.ar>FLUI- 
Federación Latinoamericana de Usuarios de Internet 
<http://www.fuilain.org>LACRALO - ALAC Member facebook:salinasporto 
twitter:sergiosalinas MSN/MSN YAHOO/Talk: salinasporto... 
Skype:internautaargentina Mobi:+54 9 223 5 215819 *

El 09/02/2011 04:20 a.m., Patrick Vande Walle escribió:
> Good morning to all,
> This is your SSAC liaison speaking. I am
> requesting your thoughts on what expected impact DNSSEC will have on end
> users. My goal is to contribute ideas to the the agenda of the DNSSEC
> sessions at the San Francisco meeting.
> Currently, with DNSSEC enabled
> on the DNS resolver you use (typically, the one assigned to you by your
> ISP), a domain name failing DNSSEC resolution returns a code to your
> browser saying the domain does not exist. You would get a blank page
> displayed in your browser saying the domain is unreachable, similar to
> what you get when you type an invalid domain name in the browser bar.
> Some suggest that browsers should return a warning instead, similar to
> the one you get with an invalid SSL certificate. The counter-argument to
> this is that most users tend to ignore these warnings anyway and just
> click OK to go ahead. Further, some say that ISP support desks will get
> lots of calls from customers complaining about "the Internet is not
> working" if users are annoyed by pop-up messages, for what appears to be
> legitimate domain names.
> Obviously, I do not claim that the Internet
> is just the web. But is is right now the most visible part and the one
> which requires direct interaction from the user.
> I am interested in
> your thoughts about this.
> Patrick Vande Walle

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