[AFRI-Discuss] RegisterFly situation

[Nick Ashton-Hart]

Dear Community:

I thought you would be interested in seeing the text of emails which  
ICANN staff are sending to the large numbers of RegisterFly customers  
who are contacting ICANN directly for help with their domains, as it  
also provides some information on what actions ICANN is taking to  
deal with the situation.

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Thank you for your email.

ICANN is taking action in relation to RegisterFly.

We have found them to be in breach of their Accreditation Agreement  
and we have demanded that they address these breaches.     In  
addition to this legal action, ICANN convened a telephone conference  
among those needed to implement a plan that will help cease  
unintended deletions. The participants were Registries holding  
RegisterFly names.

The Registries involved have agreed to move any RegisterFly names in  
Redemption Grace Period status into Server-Delete-Prohibited status.  
This will prevent them from being deleted from the registry and  
becoming available for re-registration by others.

ICANN is also working to copy and protect data regarding registration  
applications and registered name holders.

Our website http://www.icann.org and our blog http://blog.icann.org/  
are updated regularly with information about what ICANN is doing to  
assist people affected and this is the best source for you to get  
information you need in the future.

Information on transfer policy can also be found at http:// 
www.icann.org/transfers/

I do appreciate how stressful this situation must be for you and hope  
the information above is of assistance.

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-- 
Regards,

Nick Ashton-Hart
Director, At-Large
ICANN
PO Box 32160
London N4 2XY
United Kingdom
Main Tel: +44 (20) 8800-1011]
USA Tel: +1 (202) 657-5460
Fax: +44 (20) 7681-3135
mobile: +44 (7774) 932798
email: nick.ashton-hart at icann.org
Win IM: ashtonhart at hotmail.com / AIM/iSight: nashtonhart at mac.com /  
Skype: nashtonhart
Online Bio:   https://www.linkedin.com/in/ashtonhart




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