[Registrants-rights] Fwd: Request to review new Compliance FAQs

[Gordon Chillcott]

Michele:

Thanks for the reminder.

What seems to be wanted though, is some reference to ICANN on the
reseller's page.   We've seen any number of opinions about to whom one
should direct their concerns or complaints - most of them wrong.

Really, really wrong.

Gordon


On Fri, 2013-09-06 at 23:34 +0000, Michele Neylon - Blacknight wrote:
> On 6 Sep 2013, at 22:55, Gordon Chillcott <gordontc at look.ca>
>  wrote:
> 
> > Hello:
> > 
> > Sorry for the late response:
> > 
> > This question went out to my ALS and the results are just now beginning
> > to come in.
> > 
> > There were no specific remarks about any single part of the site, but
> > there were some observations that perhaps an editing pass, one more
> > time, over the FAQ's should be done with an eye to simplifying the
> > language.
> > 
> > The most consistent response was surprise about the existence of this
> > page and the information it contained.    There is an obvious need for
> > education and outreach here.
> > 
> > On that note, there was an observation that the ICANN accreditation logo
> > was either missing or hard to find on the home pages of some resellers.
> 
> Resellers are not permitted to display the logo. Did you mean "registrars" ?
> 
> 
> > 
> > There were remarks by members with unfortunate experiences with
> > resellers that suggested they were at least interested, if not glad to
> > see this.
> > 
> > With apologies for not providing anything more specific, 
> > 
> > Gordon
> > 
> > 
> > On Fri, 2013-08-30 at 00:50 +0200, Olivier MJ Crepin-Leblond wrote:
> >> Hello all,
> >> 
> >> I have not seen much discussion in this WG re: the matter below.
> >> This is a kind reminder - who will pick up this ball?
> >> Kind regards,
> >> 
> >> Olivier
> >> 
> >> 
> >> 
> >> -------- Original Message --------
> >> Subject: 	Request to review new Compliance FAQs
> >> Date: 	Tue, 20 Aug 2013 21:13:15 -0700
> >> From: 	ICANN At-Large Staff <staff at atlarge.icann.org>
> >> To: 	registrants-rights at atlarge-lists.icann.org
> >> <registrants-rights at atlarge-lists.icann.org>
> >> CC: 	Olivier Crépin-Leblond (ocl at gih.com) <ocl at gih.com>, ICANN At-Large
> >> Staff <staff at atlarge.icann.org>
> >> 
> >> 
> >> 
> >> Dear All,
> >> 
> >> 
> >> 
> >> Olivier Crepin-Leblond, Chair of the ALAC, held a meeting with several
> >> members of the ICANN Compliance team on 13 August.
> >> 
> >> 
> >> 
> >> One of the action items from this meeting is for the Registrant Rights
> >> and Responsibilities WG to review and give feedback to the ALAC on the
> >> new Compliance FAQs (please see:
> >> http://www.icann.org/en/resources/compliance/complaints).
> >> 
> >> 
> >> 
> >> Could this WG please provide their feedback to the ALAC by 6 September?
> >> 
> >> 
> >> 
> >> Thank you!
> >> 
> >> 
> >> 
> >> Regards,
> >> 
> >> 
> >> 
> >> Heidi Ullrich, Silvia Vivanco, Matt Ashtiani, Gisella Gruber, Nathalie
> >> Peregrine and Julia Charvolen ICANN Policy Staff in support of ALAC
> >> 
> >> E-mail: staff at atlarge.icann.org<mailto:staff at atlarge.icann.org
> >> <mailto:staff at atlarge.icann.org%3cmailto:staff at atlarge.icann.org>>
> >> 
> >> 
> >> 
> >> 
> >> 
> >> 
> >> 
> >> 
> >> 
> >> _______________________________________________
> >> Registrants-rights mailing list
> >> Registrants-rights at atlarge-lists.icann.org
> >> https://atlarge-lists.icann.org/mailman/listinfo/registrants-rights
> >> 
> >> WG Wiki: https://community.icann.org/x/vo4i
> > 
> > 
> > _______________________________________________
> > Registrants-rights mailing list
> > Registrants-rights at atlarge-lists.icann.org
> > https://atlarge-lists.icann.org/mailman/listinfo/registrants-rights
> > 
> > WG Wiki: https://community.icann.org/x/vo4i
> 
> --
> Mr Michele Neylon
> Blacknight Solutions
> Hosting & Colocation
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