[NA-Discuss] Please do not send Travel Queries to individual members of staff

[Nick Ashton-Hart]

Dear All:

There are a large number of questions related to travel coming in to  
me personally.

Please be advised that any email sent to me about travel personally  
henceforth is unlikely to be answered. As per the travel policy, and  
as I have also reminded everyone on many occasions, ANY  
correspondence about travel needs to go to travel-staff at atlarge- 
lists.icann.org so that it can be handled.

May I draw everyone's attention to the following facts, which would  
allow you to help yourself in respect of virtually all the requests  
that are being sent to me personally at the present time:

1) If you have questions about your airline ticket of any kind, or  
wish to change your ticket, please refer those questions to the  
travel agent, American Express, or if you were allowed to book your  
ticket directly, with that travel agent.
2) If you have a question about the hotels, please contact them  
directly.
3) If you have a question about airport transfers, or the like, check  
the Travel Information page on the regional websites and/or the ALAC  
wiki; this will be kept updated.
4) If you want to change your itinerary, contact American express.  
Per the travel policy, any cost for doing so would be your  
responsibility.
5) If you want to change your hotel reservation, contact your hotel  
directly. ICANN meetings staff are not handling any changes of this  
type, and any costs of changing are up to you.

We believe that the travel policy issued to you - which is also  
available on all regional websites - will provide answers to any  
question related to the above, as well as many others. Please refer  
to that rather than sending emails in the first instance. If you  
still have a question, then by all means do send it to travel- 
staff at atlarge-lists.icann.org.

Please understand it is not that I don't like hearing from you, it is  
that we are trying to arrange a successful meeting for everyone and  
if you look to the self-service ways to get information, including a  
number of which we have provided for you, it will help you and also  
help us to ensure the best possible meeting for everyone. And, last  
but not least, I'm trained in many things, but I'm not a travel agent  
- you are much better off speaking to the real thing than to me! :)

---
Regards,

Nick Ashton-Hart
Director, At-Large
ICANN
PO Box 32160
London N4 2XY
United Kingdom
Main Tel: +44 (20) 8800-1011]
USA Tel: +1 (202) 657-5460
Fax: +44 (20) 7681-3135
mobile: +44 (7774) 932798
email: nick.ashton-hart at icann.org
Win IM: ashtonhart at hotmail.com / AIM/iSight: nashtonhart at mac.com /  
Skype: nashtonhart
Online Bio:   https://www.linkedin.com/in/ashtonhart




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