[NA-Discuss] Additional MOU considerations

[Danny Younger]

Hi Jacob,

I have to run to catch a bus at this time so I can't
go into detail, but have a look at the ORGANIZATIONAL
EXCELLENCE IN POLICY DEVELOPMENT section of the
Operational Plan, specifically where it states:

"Facilitate the Policy Development Process
consideration of economic, consumer, market and
business issues through the retention of expertise in
economic studies and statistical analysis."

best regards,
Danny


--- Jacob Malthouse <jacob.malthouse at icann.org> wrote:

> > As you aware, the current budget anticipates
> > – net revenue of $46.6MM (37% above 06/07 budget)
> > – expenses of $41.6MM (32% above 06/07 budget)
> > – capital budget allocation of $1.6MM
> > – contribution to reserve of $3.4MM
> 
> I think it would be fantastic if more people could
> come see what we  
> do here at the office. In lieu of that check out our
> annual report  
> and latest budget proposal. They are both major
> improvements and I  
> think we're doing a lot of really cool stuff we've
> never been able to  
> do before in support of the DNS and the rest of the
> unique  
> identifiers. I'm proud of what we've achieved in a
> very short time.
> 
> > You will also note that the ICANN Operational Plan
> > states:  "Develop methods for handling queries and
> > complaints. Collect data from phone calls and
> emails
> > so that tools can be developed that will reduce
> staff
> > burden, communicate effectively with those who
> contact
> > ICANN, and answer questions that are passed in
> through
> > the Board or staff. Tailor these efforts so that
> > complaints are passed on to appropriate bodies or
> > organizations (i.e., not ICANN)"
> >
> > In terms of "Resources Required" the Operational
> Plan
> > states:  Staff:&#8722; Oversight:0.02 FTE
> Consultant:
> > &#8722; Creation of FAQ’s and other tools $95K
> >
> > As this is already a budgeted item, I see no issue
> > with the proposal.
> 
> Developing a complaint response system isn't the
> same as gathering,  
> analysing and reporting on information received.
> That's like saying  
> we have bloomberg why do we need financial analysts.
> Geez half my  
> mates would be out of work! Is there anything in the
> plan where we  
> bring on people to do analysis and reporting on
> policy advice and  
> complaint information flows and aggregation? I think
> it would be a  
> great service to offer people.
> 
> Incidentally at WTO there are side groups that
> spring up to do  
> similar analysis:
> 
> An example is: http://www.ictsd.org/about/index.htm
> 
> 
> 
> 
> 
> 
> 



       
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