[NA-Discuss] Measuring Registrar Performance

[Brendler, Beau]

Danny,

My apologies for taking several days to answer this. I've been getting a
ton of ICANN e-mail.

When you say "organization," I assume you mean Consumer Reports, the
magazine, and Consumers Union, the larger whole, and the answer to that
is no, there has not been consideration -- and I think it may be
difficult to achieve buy-in to consider it, because I think the target
audience of the research and the work would be deemed to be outside the
scope of the magazine.

However, WebWatch itself could embark on a project to measure registrar
performance, and in the course of doing that, any ensuing press coverage
and interest could spur the magazine to take interest. Either way, the
work we would do would carry the Consumer Reports brand and we could
make sure to use a solid methodology to assure credibility, and
distribute the results through media channels available to us.

I can think of a few ways to attack this, some requiring funds, some
not. And I'd be delighted for your assistance. The first thing I would
ask is whether any other members of at-large have interest and comment?
If not, perhaps we can proceed off-line with a plan and show it to the
group.

Beau Brendler

-----Original Message-----
From: Danny Younger [mailto:dannyyounger at yahoo.com] 
Sent: Friday, August 24, 2007 9:43 AM
To: Brendler, Beau; NA Discuss
Subject: Measuring Registrar Performance


In early March ICANN CEO Paul Twomey made the
following statement:  "There's also no way that
registrants can measure the performance of registrars
in any independent comparative way. That should be
encouraged". 
http://www.icann.org/announcements/announcement-21mar07.htm

Beau,

Has your organization considered launching a project
to measure registrar performance?  If so, I believe
that at-large funds could be expended on such an
initiative.  I would deem such a project to be in the
at-large interest and would be willing to assist in
any capacity.

Best regards,
Danny






       
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