[NA-Discuss] Conversation with Dave Piscitello

[RJGlass | America@Large]

I agree.

-Consumer education is indeed a difficult and frustrating process.
-Real need to get apps in the hands of users

But I think it's something that should become the responsibility of the
providers.  Both security and responsibility (for filters) should at some
point be laid in the hands of the providers.  I don't think most end-users
are going to understand the aspects of encryption, but I think they will
understand if a certain provider has a superior product, and these should be
made available.  Maybe not as a mandate, but as encouragement.  But, I see
in my crystal ball that some big provider will eventually face a big
class-action and force everyone else to take responsibility.

Randy Glass
A at L



On 8/7/07, Brendler, Beau <Brenbe at consumer.org> wrote:
>
> Consumer education is indeed a difficult and frustrating process.
>
> My hope would be to focus on the first part of the excerpted comment
> from Bret:
>
> "So I see a real need to get apps in the hands of users that can handle
> security in an easy, transparent way..."
>
> Sometimes this is a better approach, perhaps involving consumers at the
> "front end," than creating something in isolation, then expecting
> consumers to learn how to "properly" use it.
>
> -----Original Message-----
> From: John L [mailto:johnl at iecc.com]
> Sent: Tuesday, August 07, 2007 9:23 AM
> To: Bret Fausett
> Cc: Brendler, Beau; NA Discuss
> Subject: Re: [NA-Discuss] Conversation with Dave Piscitello
>
>
> > So I see a real need to get apps in the hands of users that can handle
> > security in an easy, transparent way and then to educate users about
> > what the technology is, what it means to them, and how to use it.
>
> I agree, but this has been a problem for at least a decade; S/MIME has
> been around that long, most but as you note not all mail clients handle
> it, and how many people use it?  Not many.  This is particularly
> discouraging since S/MIME has been supported for many years in popular
> programs including Outlook, Outlook Express, and Thunderbird, and the
> support is good, once you're configured, it's at most one click to sign
> or
> validate a message.  If after all this time Blackberry doesn't find
> S/MIME
> work handling, it shows how little mindshare it's got.
>
> Given the long and discouraging history of efforts to get people to use
> computers more securely, before the ALAC jumps down this rathole I would
>
> want to understand why we think we could succeed where so many have
> failed
> in the past.
>
> Regards,
> John Levine, johnl at iecc.com, Primary Perpetrator of "The Internet for
> Dummies", Information Superhighwayman wanna-be,
> http://www.johnlevine.com, ex-Mayor "More Wiener schnitzel, please",
> said Tom, revealingly.
>
> ***
> Scanned
>
> _______________________________________________
> NA-Discuss mailing list
> NA-Discuss at atlarge-lists.icann.org
>
> http://atlarge-lists.icann.org/mailman/listinfo/na-discuss_atlarge-lists.icann.org
> ---
> Draft MoU with ICANN:
> http://www.icannwiki.org/NA_RALO_MOU
>
> Draft Operating Principles:
> http://www.icannwiki.org/NA_RALO_OP
>
> Draft Code of Conduct:
> http://www.icannwiki.org/NARALO_Code_of_Conduct
>



-- 
-------------------------
AmericaAtLarge.org
RJPacific.com
DDMF.org
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://atlarge-lists.icann.org/pipermail/na-discuss_atlarge-lists.icann.org/attachments/20070807/aa331e3b/attachment.html