[lac-discuss-en] Comments open document GT Communication
jumaropi at yahoo.com
jumaropi at yahoo.com
Tue Nov 20 16:09:27 UTC 2012
[[--Translated text (es -> en)--]]
Subject: Comments open document GT Communication
From: jumaropi at yahoo.com
Hi all!
As I mentioned in the Monthly Meeting held on yesterday (19 November 2012), the Working Group has opened comments to the region to opine on netiquette document in order to generate the final document on behalf of the region. The documents are in the wiki, in English: https://community.icann.org/display/LACRALO/Netiquette+document and Spanish: https://community.icann.org/pages/viewpage.action?pageId=38044121
The working group thanks in advance for your contributions to improve this document. The document is divided into sections that are named here. For if they enter the Wiki complicated, I leave the Spanish text of the document. (Sorry, in the English version of this post because it is sure to be illegible).
Draft Document Netiquette - Spanish
Background
The netiquette is not new, yet today are still creating ways to improve the interaction of virtual media.In 1995, the
RFC 1855, established the first standards of behavior for digital media. Many of these recommendations still remain
today.
The idea of \u200b\u200bthis
paper is to propose some basic recommendations to make
nice virtual meetings of ICANN, in spaces such as Adobe
Connect, mailing lists and even the Wiki.
General Rules for Participation
Try to enter the Adobe Connect at least 5 minutes prior to
start of the session. This allows you to greet those present.
* Enter the room with your name. Not with pseudonyms. In this way, everyone will know who they are dealing.
* When you enter the room, you test audio and video (the video is not
necessary and not recommended) by clicking on the respective icons
configure your system (these tests are necessary if you want to intervene
subsequently with audio in the room).
* While performing exposure Speaker / Exhibitor / Speaker, is
recommended not to use chat to avoid distractions and
interruptions and maintain the video camera off.
* Questions can be launched by chat during the conference but
respond to end. If you want to comment with audio, lift the "hand" by clicking on the icon intended to do so, at the
top left of the window. Allow to grant moderator
word and activate the microphone, make your contribution and remember to close the
microphone. Note: The microphone is turned on or off by clicking on the icon located on the top left of the window.
* Be respectful when addressing others by name, and all attendees will know who is going.
* When you say the word ask your own name, so people who do not know what will reference, if needed.
* Remember that the session is recorded.
* The times listed are GMT UTC (Meridian Central Time), having
each participant translate your local time through that link
included in the agenda to avoid being late or miss the session.
* All attendees (participants, moderators, exhibitors) will be based on collaboration and the principle of good faith.
1. Recommendations for email.
It is important to look at some aspects that will make communication
as effective and efficient as possible. In many cases lost
details that make an email does not comply with the
issuer wanted and can cause confusion. Remember that an e
no longer mail a letter, similar to any other in the
it only changes the medium through which it is sent.
Some important points to keep in mind when sending an email are:
1. Ensure good of the address to which to send the mail. There are so many domains registered the change of a single letter can
get the message out to the wrong person.Or the
message out to the company but to the wrong person or department.
2. Send only what he wants to communicate or what you have asked. You should not take advantage of free delivery system to send
unnecessary documents or attachments, generating more traffic on the network and wasting my time to the person receiving the mail.
3. Do not forget to fill in the matter (subject) of the message. That gives a clear and summarized the content of the mail to the recipient.
4. Write a greeting, a body and a farewell, as you would in a traditional menu. Does not have to use formulas
different for these messages. Neither more nor more ceremonious
family, unless you write to a close friend or someone close, and
lgún use nearest type of writing.
5. Do not use the email addresses of others to send unsolicited mail or files. The mail privacy should be respected. Nor yield or the e-mail to others, unless authorized by the individual concerned.
6. Write in a clear, correct (no typos) and do not write all the text in
capital letters.Nor must use different types of sources in the same letter, many colors and smiles or cartoons.
7. If you send an email to several people, use the blind copy field (bcc) to prevent the other recipients of the message know the addresses of the other people.
1. Firm. Do not send messages anonymously or incomplete. You must enter at least your name at the bottom of the text. If you can incorporate some other information
as additional address, phone, website,. Etc.
2. If any other message has remained the recipient of it, you can leave the above text below that you write to remember details or important or interesting points.
1. It is necessary to say hello before the message and leave your name,
just like you would with a signed letter. Add you at the end of your message contact information.
2. Use capital letters is rude. It seems to be
screaming. Therefore, avoid writing whole paragraphs in
capital letters.Assuming that the importance of a message
justified, it responds immediately to the sender know that you have received, but is to send a longer answer, more
later.
3. Similarly, if someone asks for a
file, it is important to tell about the size before sending. It
should be aware that not everyone has broadband or 5 gigabyte mailboxes.
4. Avoid sending messages
chain. The virus warnings and chain letters are intentional and aims to saturate the servers and network with them ..
5. See copies when answering an email is of utmost importance. If
the first person who sent the message to your mailing list to copy a long list, not to do the same.
6. Note that people with whom you communicate, including web
Masters of the pages you visit, no
charge and have no obligation to respond. These are people that if
respond are doing you a favor.
Recommendations for mailing lists
For discussion lists that manage discussion forums from
Messaging is especially important to use a suitable
netiquette guidelines to be especially sensitive to these services
abuse. A tiltable disordered use a list or end their
prestige or their usefulness in a surprisingly long period
short. And it is important for the flow of information flowing through
them, the multiplier effect, ... and especially as they are conducive to sterile debates tire the audience away from their pockets
interest, prompted by abuses and poor administration.
A good style guide is therefore an essential tool for effective discussion list.
1. However the first schedule lists begins in your own area
interest. The lists generate a large current messages and demand
attention and resources of your computer and its program
messaging. Stick it to subscribe only to those who can
serve, or have a high interest to you.
2.When you join a list, before jumping to participate without further wait,
observe for a while how the list, the mood of the
interventions, the issues they deal with and the prevailing climate. See what
topics topics considered off (out of place). Only once you are
insurance terrain treads, and feel settled with the group,
begin to intervene.
3. Read the overview of the list and confirm which issues specific to the forum.
Which topics scientists, academics, professionals, etc. is
specialized. And stick to their communication. Ignore and avoid
respond to interventions that provocative or just clueless
induce responses off topic (off topics). If you want to do
do it off the list personally.
Many times we adhere to a list without having an accurate picture of this
information because of subscription lists open
1.If the list is of type Listserv, or has a database on
interventions inspect and inquire about the issues that are of interest, and even before intervening see if previous interventions
on the same subject, and if yours is going to be a repeat intervention
2. Before launching an open question to the list:
Look for a service available FAQs (Frequently Asked
Made, Frecuently Asked Questions). And if your question is included.
Check with the administrator (owner) privately doubt.
Only if the answer to question your own theme send list. Members
veterans are upset at seeing the same questions as
repeated at short intervals.
You are free to comment on the lists but never forget that freedom
must be scrupulously respected in discussions on topics
proposed. This entails respecting: a) the agenda for the debate, b)
rules and procedures that have been shown times.
But do not mistake this freedom to question the rules of the
List.At all times follow them and stick to the application of
they make the administrator (listowner). The list owner
establishes local specifications for your list netiquette.
6. Remember that discussion lists have members of many
countries. In particular those conducted in Spanish are members
American community and the Hispanic community from other countries.
No
assume that participants in general are going to understand a reference
Local or references to movies, football, food, music, parties,
proverbs, etc or current news in their country or region. If you have
and decides to make a reference of this type, please explain.
Do not assume that they will understand language geographic references,
cultural, climatic, ... that are local, regional or national.
1.It is common to find a case where someone subscribes to a list
for the sole purpose of sending a message or broadcast a call
idea or a call or otherwise with a commercial purpose, but in
If any non-expected reply and discuss or exchange
experiences or ideas. This is called "mail bombing" or bombing.
The bombing is a common practice that is quickly detected by the users, and that little apology or excuse.
I do not practice, and if it does note that administrators
usually respond with total or partial loss of access to the list or the network.
1. No comments or intervene
questions beyond the issues that are the holders of the list (with off
topics) note that they subscribe to what are these
issues, and if it is not respected you are taking advantage of a
publicly provided and are wasting time on others.And the
Conversely, if someone makes an intervention outside topics
own list do not reply or hold a public discussion with
That is why no on that subject, nor on whether to do so. In
any case use the courier.
2. A
times in discussion lists messages are received without content
noun only with expressions like: "I feel the same as ..." or
also "Bravo by Fulano, it was time to tell someone ... [and
then repeated what he said Fulano with the same or other
words without adding anything substantial to the idea and exposed]. "This
kinds of expressions besides not contribute anything to the objectives of
the list, not to increase the common knowledge, or reflect, or
experience sharing, ... foster an environment of accessions,
trends, and confrontational, sectarian ultimately where
Reviews are inhibited, and some are intimidated or not free to
express other opinions.
So do not induce to take sides, or take, without substantiation, no
either sectarian or encourage "partisanship".Sterilize the list and make an
bad weather. In a list we are not in a meeting or in a political vote. It is not seek confrontation, but the
participation, contribution and reflection and in any case, in the
science, research or technology, an idea is not better
by the number of followers you have, but by the idea itself,
as new or additional knowledge or other qualifying. It is not
crush or to exclude but to contribute.
10. When absent for over a week using any options
to suspend the mail or to receive only summaries, thereby avoiding
Message rain around and possible accidents.
Questions to the list.
1. Do not ask questions or request information that you yourself could get
easily and are at your fingertips with just a little searching.
2. Do not respond to questions from the list on the list only when
inevitable, and the response has an interest, for example
providing an address where the information requested.
If you just want to answer the question does in his private
email address. Twenty people answering each question on a
large list can quickly collapse and the list box, and if
each creates a replica, rejoinder, etc.
13. When replying to someone else, do not play your message integrity and
much less whether this in turn has retained the previous
involved with the same theme, keep only those
aspects referring to in your reply and delete any
anything but cause for response or come to mind.
Take the time to edit the response and if possible do it
dialogued way, interspersing original paragraphs briefly and
answers.
Nobody likes reading a long message, and received three or four times,
only to see a line at the end saying, "Yeah, me too."
14. Most lists do not allow attachments sent by the danger of containing viruses and the overhead for the system.If
need to communicate a comprehensive written is not appropriate for the
send in the body of a message. It is best to deposit it in a
place and send a message to the list with a brief summary of your
content and indicating the direction where it is.
15. If you need to reference a job it is best to send the address
URL where you can download and a summary of its content and
interest you may have. Avoid long messages and reading
cumbersome. In any case if you can not send a notice to avoid
beginning of the message that this is a long message.
Use full stops and a blank line separating paragraphs, give it a lighter text.
16. Sometimes you send a single message to multiple lists. Think as
you may have subscribed to many or all of them and they can
receiving repeated, then maintain line of "matter" equal torque
all at first and add a note warning that the same message
can be received by several ducts.
1.When directing a question to the list, ask to be sent to it
answers to your personal address. Then send a summary of the
contributions received to those who have helped in the list or
whole.
18. When replying to a message posted to a discussion list,
check that is leading the response to the appropriate person and not
the list. It's a very delicate situation that occurs if you send a
personal message to the group from the list.
1. Keep the initial message they send when you subscribe to a list, it
instructions are to manage the list or unsubscribe
temporarily suspend registration if you go on vacation or move
email address.
2. Use your personal and unique to subscribe to a list, not
subscribe using a shared account, the office, the
department, a friend, relative or spouse. While offering a
Thus, in the end everyone is tired of receiving messages.
1.Occasionally subscribers novices who are unfamiliar with
the rules of netiquette, send requests to subscribe or
directly unsubscribe to the list. Be tolerant of this error and possibly give some useful advice instead of being intransigent or
sarcastic.
2. A reciprocal, if
unsubscribe interested in, do not send anything to the same list. Find out what to do in the initial message sent to you when you register, and if it retains search the list information or ask
administrator for the procedure to unsubscribe, you usually will send a message to the list server (PLC leading to
perform management operations) with a simple message like:
Unsubscribe [listname]
Recommendations for the use of mobile phones during a meeting.
The use of the cell has become a permanent tool
This requires a communication protocol that requires the use
compliance with the following standards, especially in places
public events, dinners and ceremonies.
Before beginning an activity or event:
- Turn off your phone or put it on vibrate.
- Do not use without authorization their cameras or video.
- Do not talk on your phone.
- Be sure not to leave the cell in view of others.
- In important meetings must keep it off. No answer calls while in the meeting.
- If you must answer the call in the middle of a meeting, apologize and withdraw to talk, do not do in public.
- Be sure to answer when possible.
JUAN MANUEL ROJAS
Social Communicator
President - AGEIA DENSI Colombia
Twitter: @ JmanuRojas
Join LACRALO:
https://atlarge-lists.icann.org/mailman/listinfo/lac-discuss-esÂ
_______________________________________________
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