[At-Large] Still more folk complaining about GoDaddy Transfer Policy Violations

[Patrick Vande Walle]

Danny Younger wrote, On 30/1/09 01:25:
>  and what's the point in working with the ALAC if they fail to bring these oft-repeated user concerns to the attention of the Board?
>   
Danny,

I think the main answer here - before being one of ICANN or ALAC doing
something - is to educate the customers/consumers that they have the
option to spend their USD9.99/yr with another registrar.  I would very
much prefer the ALAC to spend time on policies, rather than address
specific cases of dumb customers. I don't see the ALAC as a complaints
dept.

I also note most of the concerns against  registrars are mostly for
US-based ones.  Maybe there are some factors exterior to ICANN, weak
consumer protection laws for example,  that allow US-based registrars to
do things that others don't.

I would very much welcome that consumer organizations come up with a
comparative analysis of registrars, both in terms of contracts and
services offered. This would certainly help consumers find their way
around in the domain registration jungle.

Patrick