[At-Large] DNSSEC and end users

[Carlton Samuels]

++1
Carlton

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Carlton A Samuels
Mobile: 876-818-1799
Strategy, Planning, Governance, Assessment & Turnaround
=============================


On Wed, Feb 9, 2011 at 7:06 AM, presidencia Internauta Argentina <
presidencia at internauta.org.ar> wrote:

> Dear Patrick:
> I am convinced that the Internet must be "clear and transparent. "
> I think of the thousands who daily enter first Internet
> Messages must be simple and without technical words that interrupt the
> communication between the person who issued the idea and the recipient.
> The blank page does not tell anything to the users, I did not choose
> this idea.
> The page in "red" (invalid SSL certificate), they manage to scare users
> and makes them leave the site without enterarce of what happens.
> This is also not properly informed to the user.
> I think this can be solved by the simple choice of words in a short
> paragraph with clear backgrounds so as not to scare users and can be
> understood by a 7 year old who can already read.
> Regards
>
> *Sergio Salinas Porto Presidente Internauta Argentina Asociación
> Argentina de Usuarios de Internet <http://www.internauta.org.ar>FLUI-
> Federación Latinoamericana de Usuarios de Internet
> <http://www.fuilain.org>LACRALO - ALAC Member facebook:salinasporto
> twitter:sergiosalinas MSN/MSN YAHOO/Talk: salinasporto...
> Skype:internautaargentina Mobi:+54 9 223 5 215819 *
>
>
> El 09/02/2011 04:20 a.m., Patrick Vande Walle escribió:
> >
> > Good morning to all,
> >
> > This is your SSAC liaison speaking. I am
> > requesting your thoughts on what expected impact DNSSEC will have on end
> > users. My goal is to contribute ideas to the the agenda of the DNSSEC
> > sessions at the San Francisco meeting.
> >
> > Currently, with DNSSEC enabled
> > on the DNS resolver you use (typically, the one assigned to you by your
> > ISP), a domain name failing DNSSEC resolution returns a code to your
> > browser saying the domain does not exist. You would get a blank page
> > displayed in your browser saying the domain is unreachable, similar to
> > what you get when you type an invalid domain name in the browser bar.
> >
> >
> > Some suggest that browsers should return a warning instead, similar to
> > the one you get with an invalid SSL certificate. The counter-argument to
> > this is that most users tend to ignore these warnings anyway and just
> > click OK to go ahead. Further, some say that ISP support desks will get
> > lots of calls from customers complaining about "the Internet is not
> > working" if users are annoyed by pop-up messages, for what appears to be
> > legitimate domain names.
> >
> > Obviously, I do not claim that the Internet
> > is just the web. But is is right now the most visible part and the one
> > which requires direct interaction from the user.
> >
> > I am interested in
> > your thoughts about this.
> >
> > Patrick Vande Walle
> >
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