[APAC-Discuss] METRICS

Sat Nov 30 15:17:08 UTC 2013

Hi Nirmol
On the first point, I have carried back a bunch of printed Hindi brochures
with me from Buenos Aires. I can send them to you (or Heidi can send you
some).

I agree that it is important to communicate better amongst us. The next two
meetings (Singapore and London) are both going to see the APRALO ALSes come
together, so this is a good time to put things in order.

satish

On Sat, Nov 30, 2013 at 8:39 PM, Jurisonline in <admin at jurisonline.in>wrote:

> I concur with Fouad, There was a resolution passed in the APRALO meeting
> (in Beijing) to publish the APRALO brochure in Hindi. I even got the first
> cut draft of the same on which me and other ALSes from India gave their
> comments.... but thereafter inspite of my repeated reminders to APRALO
> staff and members no action have been to taken to finalise the Hindi draft
> of the brouchure till date.
>
> Also I have been advocating shifting the monthly calls of APRALO to weekend
> (in order to allow us to be able to attend these calls more frequently,
> since we are working professionals and it becomes difficult to focus on
> APRALO during our regular working days), but no action has been taken on
> the same till date. Unfortunately these calls get fixed as per the
> convenience of limited few, who also run the agenda for the calls, thus a
> very limited group dragging the entire agenda of APRALO.
>
> I am happy that this group now is looking into the practical aspects of
> resolving inefficiencies in the group and I congratulate them on the same.
>
> Three cheers!!!
> Regards
> Nirmol K Agarwal
>
>
>
>
>
> On Thu, Nov 28, 2013 at 9:46 PM, Fouad Bajwa <fouadbajwa at gmail.com> wrote:
>
> > I believe one of the most important metrics component should be built
> > on the fact that if a member suggests something, how many of those
> > suggestions were actually accepted and incorporated into the system.
> >
> > One small example is that I've proposed individual membership in the
> > past during 2010, created the paperwork suggesting the policy reform
> > in the APRALO articles, presented it and then silence. This would have
> > enhanced participation, inclusion of more productive talent and people
> > that are sensitive about ICANN and IG related issues. Such talent thus
> > has to move under a narrower scope into the ncuc/ncsg and APRALO loses
> > out.
> >
> > Somehow the belief that only groups can represent the rights of the
> > users is a fantasy. For example, in the technical community and most
> > in ISOC circles, most of the members in a recognized ALS are not
> > actually CS or information rights activists but people with corporate
> > day jobs and of companies that actually should fall under contracted
> > parties ac/oc's in ICANN.
> >
> > The value that comes into such an organizational system are actually
> > the members, the system itself cannot come up with ideas and transform
> > the ideas into workable actions.
> >
> > Participation collapses when member ideas are not viewed as valuable
> > input and organizations that don't believe in agility to change and
> > adapt to round the clock innovation and improvements basically fall
> > short on rationality for existence and support in the future.
> >
> > If the participation in meetings and tele-cons are an evaluative
> > criteria for calculating value for money, something is seriously wrong
> > with ICANN and the people who are attempting to address such issues by
> > adopting such a weak and lame course of action.
> >
> > KPIs are measured against activities and participation in telecons and
> > meetings are not such an input or expected outcome.
> >
> > The indicators can be established on a the basis of number of members
> > present and number of comments, suggestions and recommendations
> > received during any calls/meetings and the actions were taken on them.
> > The second level would be number of policy comments requested by ICANN
> > and the number of members that voted on them, the time taken to make
> > comments or recommendations, total number of policy requests for
> > comments and number of comments made to policy requests.
> >
> > Its actually a very simple and straightforward thing. List down all
> > the things that ALAC and its members do. Against those activities a
> > scorecard can be developed and benchmarked against other AC/OC work.
> >
> > I'll think more about this.
> >
> >
> >
> > On Thu, Nov 28, 2013 at 8:18 AM, Rinalia Abdul Rahim
> > <rinalia.abdulrahim at gmail.com> wrote:
> > > Hello everyone.
> > >
> > > I like Ali's input on metrics about leadership of Working Groups for
> ALAC
> > > members. I would also suggest co-chairing of WG between an ALAC Member
> > and
> > > an At-Large community member. This will help build collaborative skills
> > and
> > > capacity along the way.
> > >
> > > Best regards,
> > >
> > > Rinalia
> > > On Nov 27, 2013 11:17 PM, "Maureen Hilyard" <hilyard at oyster.net.ck>
> > wrote:
> > >
> > >> Thank you Ali. This breadth of feedback is very much appreciated.
> > >>
> > >>
> > >>
> > >> Maureen
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> From: Ali AlMeshal [mailto:dralialmeshal at gmail.com]
> > >> Sent: Wednesday, 27 November 2013 12:45 a.m.
> > >> To: Maureen Hilyard
> > >> Cc: Karaitiana Taiuru; APRALO; METRICS
> > >> Subject: Re: [APAC-Discuss] METRICS
> > >>
> > >>
> > >>
> > >> Good day Maureen,
> > >>
> > >>    First of all we have always to but in mind as your correctly stated
> > that
> > >> this is a volunteer work from the members, but on the other hand I do
> > agree
> > >> that up to certain extent there should be a fair KPI’s in place to
> > evaluate
> > >> the performance of ALAC members.
> > >>
> > >> Also I am quite sure that selected or nominated ALAC members for these
> > >> leadership positions were based on their knowledge , commitment and
> > >> experience as well as high performance otherwise they will not be part
> > of
> > >> the team.
> > >>
> > >>
> > >>
> > >>    Hence measuring criteria would always be much clearer and effective
> > if
> > >> it
> > >> is set for Quantitative factors rather than Qualitative once.
> > >>
> > >>
> > >>
> > >> So having said that then I would like to address the following:
> > >>
> > >>
> > >>
> > >> o   Attending meetings by it self is not a goal or objective therefore
> > it
> > >> can not be part of the measuring criteria independently.
> > >>
> > >> o   Also participation and contribution to the meeting discussion can
> > not
> > >> be
> > >> evaluated as a performance measure
> > >>
> > >>
> > >>
> > >>   Thereafter to have a process in place that gives an indication of
> the
> > >> member performance I would suggest the following
> > >>
> > >>
> > >>
> > >> o   ALAC members should be assigned to Chair a WG’s
> > >>
> > >> §  With this type of assignment the member will logically be
> accountable
> > >> and
> > >> responsible of a set deliverables  that he/she have to achieve, and
> this
> > >> can
> > >> be measured and evaluated for the following set of KPI’s
> > >>
> > >> ·         Time to deliver
> > >>
> > >> ·         Commitment
> > >>
> > >> ·         Team working
> > >>
> > >> ·         Developing others (member of the group)
> > >>
> > >> ·         Others
> > >>
> > >>
> > >>
> > >> o    ALAC members and chair of RALO’s jointly should be responsible
> for
> > >> engaging the ALS’s in work and activities related to the rejoin at
> least
> > >> and
> > >> should provide a monthly call report on this.
> > >>
> > >> §  This is different activity from the RALO monthly call; this should
> be
> > >> done separately to reach out the ALS’s through a pre-plan agenda and
> > time
> > >> frame.
> > >>
> > >> §   The objective is to get in touch with ALS’s members outside the
> > >> official
> > >> call and tries to understand their needs and requirements and also
> will
> > be
> > >> a
> > >> good tool maybe to get them engage in if they are not active. So this
> is
> > >> more of OUTREACH on a small scale and more of direct communication.
> > >>
> > >>
> > >>
> > >> Should you need any clarification then please let me know by email or
> a
> > >> call, I will be more than happy to discuss.
> > >>
> > >>
> > >>
> > >> On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <
> hilyard at oyster.net.ck
> > >
> > >> wrote:
> > >>
> > >> Thank you KT for your comments and suggestions. These are all very
> > helpful.
> > >>
> > >> Regards
> > >> Maureen
> > >>
> > >>
> > >>
> > >> -----Original Message-----
> > >> From: apac-discuss-bounces at atlarge-lists.icann.org
> > >> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of
> > >>
> > >> Karaitiana Taiuru
> > >> Sent: Monday, 25 November 2013 12:12 p.m.
> > >> To: 'APRALO'
> > >> Subject: Re: [APAC-Discuss] METRICS
> > >>
> > >> These are my thoughts based on not been an ALAC member (nor do I have
> > time
> > >> to).
> > >>
> > >> I would support a more closer monitoring approach to the ALAC
> > performance
> > >> review and would like to see the evaluations distributed to the
> relevant
> > >> RALO's as we are the ones who nominate and put our trust in our
> > >> representatives to provide our views and then to report back to us.
> > >>
> > >> I would expect that participation in all meetings, emails and Work
> > Groups
> > >> would be at the very minimum 90%. There are so many issues at present
> it
> > >> would be hard not to have a voice at a meeting.
> > >>
> > >> Saying this, I would also expect that any new ALAC appointments are
> > >> mentored
> > >> and giving an appropriate transition period and were made to feel
> > >> comfortable to ask for help.  Some cultural and language barriers may
> > also
> > >> exist and should be considered.
> > >>
> > >> If people are under-performing, then perhaps a mechanism of someone
> > talking
> > >> to them in a non threating manner to see if there is any assistance
> > >> required
> > >> etc.
> > >>
> > >> Perhaps too, some way of recognition for the long hours and dedication
> > may
> > >> also be a motivation. This is likely to be more of a RALO initiative
> > >> though.
> > >>
> > >> -----Original Message-----
> > >> From: apac-discuss-bounces at atlarge-lists.icann.org
> > >> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of
> > Maureen
> > >> Hilyard
> > >> Sent: Sunday, 24 November 2013 5:52 p.m.
> > >> To: APRALO
> > >> Subject: [APAC-Discuss] METRICS
> > >>
> > >> APRALO colleagues
> > >>
> > >> As Siranush had informed you already, I am on a working group (headed
> by
> > >> Cheryl Langdon-Orr)  that is looking at measuring the performance of
> > ALAC
> > >> members (as expected in the ALAC Rules of Procedure). We are later to
> be
> > >> looking at ALSes and RALOs.
> > >>
> > >> It is an extremely difficult thing to do when:
> > >> * the people in these positions are volunteers who have offered to do
> > this
> > >> work out of the goodness of their hearts - how do you measure their
> > >> contribution to a task that has been set?
> > >> * the Board and Management are becoming more vocal about getting value
> > for
> > >> money spent within the system - it costs a lot of money to bring the
> > >> committees of the ICANN system together for each meeting. three times
> a
> > >> year. They rightfully  want to know that they are getting their
> money's
> > >> worth.
> > >> * it is very difficult to ascertain what METRICS are appropriate to
> > measure
> > >> each particular type of performance (attendance? contribution? value
> of
> > >> contribution? others?)
> > >>
> > >> As ALSes you elect your APRALO representatives on the ALAC (me and
> > Holly)
> > >> and although Raf has been appointed to the ALAC as and APRALO NOMCOM
> > >> candidate - the expectations should be the same.
> > >>
> > >> Therefore I'd really like to hear not only about WHAT performance
> > criteria
> > >> should be evaluated but also HOW it might be appropriately measured. I
> > >> would
> > >> like to use the advice of the ALSes to put together an evaluative
> > process
> > >> which could help us evaluate all the groups we have been tasked to
> > >> evaluate.
> > >>
> > >> This is what we are looking at, at the moment:
> > >>
> > >> 1. Do ALAC members attend all the meetings they should?  Some attend
> the
> > >> face to face meetings, but not the online meetings. ICANN is not
> > looking at
> > >> these candidates very favourably.
> > >>
> > >> 2. Do ALAC members who attend the meetings actually contribute
> anything
> > to
> > >> the meetings? Some attend meetings but they don't say anything - what
> > value
> > >> do they give? Some log into teleconference meetings, but because they
> > don't
> > >> contribute anything, it is difficult to know whether they actually
> > >> listening?)
> > >>
> > >> 3. Do ALAC members participate on working groups? We have lots of
> > members
> > >> who volunteer for a working group, and never turn up for meetings to
> do
> > the
> > >> work. Its the same people every time doing the work .
> > >>
> > >> There may be other questions you may want to ask. Please do...
> > >>
> > >> Very importantly, HOW can we more effectively evaluate performance -
> > what
> > >> do
> > >> you use in your workplace?
> > >>
> > >> Let me know.. I'd love to hear from you.
> > >>
> > >> Maureen
> > >> _______________________________________________
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> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
> > >>
> > >> Homepage for the region: http://www.apralo.org
> > >>
> > >> _______________________________________________
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> > >>
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> > >>
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> > >>
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> > >>
> > >>
> > >>
> > >>
> > >> --
> > >>
> > >> Thanks
> > >>
> > >> Ali AlMeshal
> > >>
> > >> Bahrain Internet Society - BIS
> > >>
> > >> Board Member & Director of Strategic Alliances
> > >>
> > >> Professional Public speaker in ICT and e-Business
> > >>
> > >> Payment Industry Expert Advisor
> > >>
> > >> Mobile: +973 39440025
> > >>
> > >> Skype: alialmeshal
> > >>
> > >> email: dralialmeshal at gmail.com
> > >>
> > >>           ali.almeshal at bis.org.bh
> > >>
> > >> www.bis.org.bh <http://www.bis.org.bh/>
> > >>
> > >> Twitter :@internetBH
> > >>
> > >>
> > >>
> > >>
> > >>
> > >> _______________________________________________
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> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
> > >>
> > >> Homepage for the region: http://www.apralo.org
> > >>
> > > _______________________________________________
> > > APAC-Discuss mailing list
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> > > https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
> > >
> > > Homepage for the region: http://www.apralo.org
> >
> >
> >
> > --
> > Regards.
> > --------------------------
> > Fouad Bajwa
> > ICT4D and Internet Governance Advisor
> > My Blog: Internet's Governance: http://internetsgovernance.blogspot.com/
> > Follow my Tweets: http://twitter.com/fouadbajwa
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> >
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> >
>
>
>
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