[APAC-Discuss] METRICS

Thu Nov 28 03:18:28 UTC 2013

Hello everyone.

I like Ali's input on metrics about leadership of Working Groups for ALAC
members. I would also suggest co-chairing of WG between an ALAC Member and
an At-Large community member. This will help build collaborative skills and
capacity along the way.

Best regards,

Rinalia
On Nov 27, 2013 11:17 PM, "Maureen Hilyard" <hilyard at oyster.net.ck> wrote:

> Thank you Ali. This breadth of feedback is very much appreciated.
>
>
>
> Maureen
>
>
>
>
>
> From: Ali AlMeshal [mailto:dralialmeshal at gmail.com]
> Sent: Wednesday, 27 November 2013 12:45 a.m.
> To: Maureen Hilyard
> Cc: Karaitiana Taiuru; APRALO; METRICS
> Subject: Re: [APAC-Discuss] METRICS
>
>
>
> Good day Maureen,
>
>    First of all we have always to but in mind as your correctly stated that
> this is a volunteer work from the members, but on the other hand I do agree
> that up to certain extent there should be a fair KPI’s in place to evaluate
> the performance of ALAC members.
>
> Also I am quite sure that selected or nominated ALAC members for these
> leadership positions were based on their knowledge , commitment and
> experience as well as high performance otherwise they will not be part of
> the team.
>
>
>
>    Hence measuring criteria would always be much clearer and effective if
> it
> is set for Quantitative factors rather than Qualitative once.
>
>
>
> So having said that then I would like to address the following:
>
>
>
> o   Attending meetings by it self is not a goal or objective therefore it
> can not be part of the measuring criteria independently.
>
> o   Also participation and contribution to the meeting discussion can not
> be
> evaluated as a performance measure
>
>
>
>   Thereafter to have a process in place that gives an indication of the
> member performance I would suggest the following
>
>
>
> o   ALAC members should be assigned to Chair a WG’s
>
> §  With this type of assignment the member will logically be accountable
> and
> responsible of a set deliverables  that he/she have to achieve, and this
> can
> be measured and evaluated for the following set of KPI’s
>
> ·         Time to deliver
>
> ·         Commitment
>
> ·         Team working
>
> ·         Developing others (member of the group)
>
> ·         Others
>
>
>
> o    ALAC members and chair of RALO’s jointly should be responsible for
> engaging the ALS’s in work and activities related to the rejoin at least
> and
> should provide a monthly call report on this.
>
> §  This is different activity from the RALO monthly call; this should be
> done separately to reach out the ALS’s through a pre-plan agenda and time
> frame.
>
> §   The objective is to get in touch with ALS’s members outside the
> official
> call and tries to understand their needs and requirements and also will be
> a
> good tool maybe to get them engage in if they are not active. So this is
> more of OUTREACH on a small scale and more of direct communication.
>
>
>
> Should you need any clarification then please let me know by email or a
> call, I will be more than happy to discuss.
>
>
>
> On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <hilyard at oyster.net.ck>
> wrote:
>
> Thank you KT for your comments and suggestions. These are all very helpful.
>
> Regards
> Maureen
>
>
>
> -----Original Message-----
> From: apac-discuss-bounces at atlarge-lists.icann.org
> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of
>
> Karaitiana Taiuru
> Sent: Monday, 25 November 2013 12:12 p.m.
> To: 'APRALO'
> Subject: Re: [APAC-Discuss] METRICS
>
> These are my thoughts based on not been an ALAC member (nor do I have time
> to).
>
> I would support a more closer monitoring approach to the ALAC performance
> review and would like to see the evaluations distributed to the relevant
> RALO's as we are the ones who nominate and put our trust in our
> representatives to provide our views and then to report back to us.
>
> I would expect that participation in all meetings, emails and Work Groups
> would be at the very minimum 90%. There are so many issues at present it
> would be hard not to have a voice at a meeting.
>
> Saying this, I would also expect that any new ALAC appointments are
> mentored
> and giving an appropriate transition period and were made to feel
> comfortable to ask for help.  Some cultural and language barriers may also
> exist and should be considered.
>
> If people are under-performing, then perhaps a mechanism of someone talking
> to them in a non threating manner to see if there is any assistance
> required
> etc.
>
> Perhaps too, some way of recognition for the long hours and dedication may
> also be a motivation. This is likely to be more of a RALO initiative
> though.
>
> -----Original Message-----
> From: apac-discuss-bounces at atlarge-lists.icann.org
> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of Maureen
> Hilyard
> Sent: Sunday, 24 November 2013 5:52 p.m.
> To: APRALO
> Subject: [APAC-Discuss] METRICS
>
> APRALO colleagues
>
> As Siranush had informed you already, I am on a working group (headed by
> Cheryl Langdon-Orr)  that is looking at measuring the performance of ALAC
> members (as expected in the ALAC Rules of Procedure). We are later to be
> looking at ALSes and RALOs.
>
> It is an extremely difficult thing to do when:
> * the people in these positions are volunteers who have offered to do this
> work out of the goodness of their hearts - how do you measure their
> contribution to a task that has been set?
> * the Board and Management are becoming more vocal about getting value for
> money spent within the system - it costs a lot of money to bring the
> committees of the ICANN system together for each meeting. three times a
> year. They rightfully  want to know that they are getting their money's
> worth.
> * it is very difficult to ascertain what METRICS are appropriate to measure
> each particular type of performance (attendance? contribution? value of
> contribution? others?)
>
> As ALSes you elect your APRALO representatives on the ALAC (me and Holly)
> and although Raf has been appointed to the ALAC as and APRALO NOMCOM
> candidate - the expectations should be the same.
>
> Therefore I'd really like to hear not only about WHAT performance criteria
> should be evaluated but also HOW it might be appropriately measured. I
> would
> like to use the advice of the ALSes to put together an evaluative process
> which could help us evaluate all the groups we have been tasked to
> evaluate.
>
> This is what we are looking at, at the moment:
>
> 1. Do ALAC members attend all the meetings they should?  Some attend the
> face to face meetings, but not the online meetings. ICANN is not looking at
> these candidates very favourably.
>
> 2. Do ALAC members who attend the meetings actually contribute anything to
> the meetings? Some attend meetings but they don't say anything - what value
> do they give? Some log into teleconference meetings, but because they don't
> contribute anything, it is difficult to know whether they actually
> listening?)
>
> 3. Do ALAC members participate on working groups? We have lots of members
> who volunteer for a working group, and never turn up for meetings to do the
> work. Its the same people every time doing the work .
>
> There may be other questions you may want to ask. Please do...
>
> Very importantly, HOW can we more effectively evaluate performance - what
> do
> you use in your workplace?
>
> Let me know.. I'd love to hear from you.
>
> Maureen
> _______________________________________________
> APAC-Discuss mailing list
> APAC-Discuss at atlarge-lists.icann.org
> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>
> Homepage for the region: http://www.apralo.org
>
> _______________________________________________
> APAC-Discuss mailing list
> APAC-Discuss at atlarge-lists.icann.org
> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>
> Homepage for the region: http://www.apralo.org
>
> _______________________________________________
> APAC-Discuss mailing list
> APAC-Discuss at atlarge-lists.icann.org
> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>
> Homepage for the region: http://www.apralo.org
>
>
>
>
> --
>
> Thanks
>
> Ali AlMeshal
>
> Bahrain Internet Society - BIS
>
> Board Member & Director of Strategic Alliances
>
> Professional Public speaker in ICT and e-Business
>
> Payment Industry Expert Advisor
>
> Mobile: +973 39440025
>
> Skype: alialmeshal
>
> email: dralialmeshal at gmail.com
>
>           ali.almeshal at bis.org.bh
>
> www.bis.org.bh <http://www.bis.org.bh/>
>
> Twitter :@internetBH
>
>
>
>
>
> _______________________________________________
> APAC-Discuss mailing list
> APAC-Discuss at atlarge-lists.icann.org
> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>
> Homepage for the region: http://www.apralo.org
>