[APAC-Discuss] METRICS

Satish Babu director at icfoss.in
Thu Dec 5 07:18:21 UTC 2013


Hi Nirmol
Will post a bunch of them to you. Pls send me your mailing address.





satish




On Thu, Dec 5, 2013 at 12:42 PM, Jurisonline in
<jurisonlineindia at gmail.com>wrote:

>  Thanks for the update Satish.
>
> Please forward the copy of the same to me for my review and records.
>
> Also confirm whether the same is the final approved version and are you ok
> with the same?
>
> Rgds,
> Nirmol
>
> Sent from my Windows Phone
>  ------------------------------
> From: Satish Babu <director at icfoss.in>
> Sent: 30-11-2013 20:47
> To: Jurisonline in <admin at jurisonline.in>
> Cc: Fouad Bajwa <fouadbajwa at gmail.com>; APRALO<apac-discuss at atlarge-lists.icann.org>;
> METRICS <metrics.sc at atlarge-lists.icann.org>
> Subject: Re: [APAC-Discuss] METRICS
>
>  Hi Nirmol
> On the first point, I have carried back a bunch of printed Hindi brochures
> with me from Buenos Aires. I can send them to you (or Heidi can send you
> some).
>
> I agree that it is important to communicate better amongst us. The next
> two meetings (Singapore and London) are both going to see the APRALO ALSes
> come together, so this is a good time to put things in order.
>
>
>
>
>
>
>
> satish
>
>
>
>
> On Sat, Nov 30, 2013 at 8:39 PM, Jurisonline in <admin at jurisonline.in>wrote:
>
>> I concur with Fouad, There was a resolution passed in the APRALO meeting
>> (in Beijing) to publish the APRALO brochure in Hindi. I even got the first
>> cut draft of the same on which me and other ALSes from India gave their
>> comments.... but thereafter inspite of my repeated reminders to APRALO
>> staff and members no action have been to taken to finalise the Hindi draft
>> of the brouchure till date.
>>
>> Also I have been advocating shifting the monthly calls of APRALO to
>> weekend
>> (in order to allow us to be able to attend these calls more frequently,
>> since we are working professionals and it becomes difficult to focus on
>> APRALO during our regular working days), but no action has been taken on
>> the same till date. Unfortunately these calls get fixed as per the
>> convenience of limited few, who also run the agenda for the calls, thus a
>> very limited group dragging the entire agenda of APRALO.
>>
>> I am happy that this group now is looking into the practical aspects of
>> resolving inefficiencies in the group and I congratulate them on the same.
>>
>> Three cheers!!!
>> Regards
>> Nirmol K Agarwal
>>
>>
>>
>>
>>
>> On Thu, Nov 28, 2013 at 9:46 PM, Fouad Bajwa <fouadbajwa at gmail.com>
>> wrote:
>>
>> > I believe one of the most important metrics component should be built
>> > on the fact that if a member suggests something, how many of those
>> > suggestions were actually accepted and incorporated into the system.
>> >
>> > One small example is that I've proposed individual membership in the
>> > past during 2010, created the paperwork suggesting the policy reform
>> > in the APRALO articles, presented it and then silence. This would have
>> > enhanced participation, inclusion of more productive talent and people
>> > that are sensitive about ICANN and IG related issues. Such talent thus
>> > has to move under a narrower scope into the ncuc/ncsg and APRALO loses
>> > out.
>> >
>> > Somehow the belief that only groups can represent the rights of the
>> > users is a fantasy. For example, in the technical community and most
>> > in ISOC circles, most of the members in a recognized ALS are not
>> > actually CS or information rights activists but people with corporate
>> > day jobs and of companies that actually should fall under contracted
>> > parties ac/oc's in ICANN.
>> >
>> > The value that comes into such an organizational system are actually
>> > the members, the system itself cannot come up with ideas and transform
>> > the ideas into workable actions.
>> >
>> > Participation collapses when member ideas are not viewed as valuable
>> > input and organizations that don't believe in agility to change and
>> > adapt to round the clock innovation and improvements basically fall
>> > short on rationality for existence and support in the future.
>> >
>> > If the participation in meetings and tele-cons are an evaluative
>> > criteria for calculating value for money, something is seriously wrong
>> > with ICANN and the people who are attempting to address such issues by
>> > adopting such a weak and lame course of action.
>> >
>> > KPIs are measured against activities and participation in telecons and
>> > meetings are not such an input or expected outcome.
>> >
>> > The indicators can be established on a the basis of number of members
>> > present and number of comments, suggestions and recommendations
>> > received during any calls/meetings and the actions were taken on them.
>> > The second level would be number of policy comments requested by ICANN
>> > and the number of members that voted on them, the time taken to make
>> > comments or recommendations, total number of policy requests for
>> > comments and number of comments made to policy requests.
>> >
>> > Its actually a very simple and straightforward thing. List down all
>> > the things that ALAC and its members do. Against those activities a
>> > scorecard can be developed and benchmarked against other AC/OC work.
>> >
>> > I'll think more about this.
>> >
>> >
>> >
>> > On Thu, Nov 28, 2013 at 8:18 AM, Rinalia Abdul Rahim
>> > <rinalia.abdulrahim at gmail.com> wrote:
>> > > Hello everyone.
>> > >
>> > > I like Ali's input on metrics about leadership of Working Groups for
>> ALAC
>> > > members. I would also suggest co-chairing of WG between an ALAC Member
>> > and
>> > > an At-Large community member. This will help build collaborative
>> skills
>> > and
>> > > capacity along the way.
>> > >
>> > > Best regards,
>> > >
>> > > Rinalia
>> > > On Nov 27, 2013 11:17 PM, "Maureen Hilyard" <hilyard at oyster.net.ck>
>>
>> > wrote:
>> > >
>> > >> Thank you Ali. This breadth of feedback is very much appreciated.
>> > >>
>> > >>
>> > >>
>> > >> Maureen
>> > >>
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> From: Ali AlMeshal [mailto:dralialmeshal at gmail.com]
>> > >> Sent: Wednesday, 27 November 2013 12:45 a.m.
>> > >> To: Maureen Hilyard
>> > >> Cc: Karaitiana Taiuru; APRALO; METRICS
>> > >> Subject: Re: [APAC-Discuss] METRICS
>> > >>
>> > >>
>> > >>
>> > >> Good day Maureen,
>> > >>
>> > >>    First of all we have always to but in mind as your correctly
>> stated
>> > that
>> > >> this is a volunteer work from the members, but on the other hand I do
>> > agree
>> > >> that up to certain extent there should be a fair KPI’s in place to
>> > evaluate
>> > >> the performance of ALAC members.
>> > >>
>> > >> Also I am quite sure that selected or nominated ALAC members for
>> these
>> > >> leadership positions were based on their knowledge , commitment and
>> > >> experience as well as high performance otherwise they will not be
>> part
>> > of
>> > >> the team.
>> > >>
>> > >>
>> > >>
>> > >>    Hence measuring criteria would always be much clearer and
>> effective
>> > if
>> > >> it
>> > >> is set for Quantitative factors rather than Qualitative once.
>> > >>
>> > >>
>> > >>
>> > >> So having said that then I would like to address the following:
>> > >>
>> > >>
>> > >>
>> > >> o   Attending meetings by it self is not a goal or objective
>> therefore
>> > it
>> > >> can not be part of the measuring criteria independently.
>> > >>
>> > >> o   Also participation and contribution to the meeting discussion can
>> > not
>> > >> be
>> > >> evaluated as a performance measure
>> > >>
>> > >>
>> > >>
>> > >>   Thereafter to have a process in place that gives an indication of
>> the
>> > >> member performance I would suggest the following
>> > >>
>> > >>
>> > >>
>> > >> o   ALAC members should be assigned to Chair a WG’s
>> > >>
>> > >> §  With this type of assignment the member will logically be
>> accountable
>> > >> and
>> > >> responsible of a set deliverables  that he/she have to achieve, and
>> this
>> > >> can
>> > >> be measured and evaluated for the following set of KPI’s
>> > >>
>> > >> ·         Time to deliver
>> > >>
>> > >> ·         Commitment
>> > >>
>> > >> ·         Team working
>> > >>
>> > >> ·         Developing others (member of the group)
>> > >>
>> > >> ·         Others
>> > >>
>> > >>
>> > >>
>> > >> o    ALAC members and chair of RALO’s jointly should be responsible
>> for
>> > >> engaging the ALS’s in work and activities related to the rejoin at
>> least
>> > >> and
>> > >> should provide a monthly call report on this.
>> > >>
>> > >> §  This is different activity from the RALO monthly call; this
>> should be
>> > >> done separately to reach out the ALS’s through a pre-plan agenda and
>> > time
>> > >> frame.
>> > >>
>> > >> §   The objective is to get in touch with ALS’s members outside the
>> > >> official
>> > >> call and tries to understand their needs and requirements and also
>> will
>> > be
>> > >> a
>> > >> good tool maybe to get them engage in if they are not active. So
>> this is
>> > >> more of OUTREACH on a small scale and more of direct communication.
>> > >>
>> > >>
>> > >>
>> > >> Should you need any clarification then please let me know by email
>> or a
>> > >> call, I will be more than happy to discuss.
>> > >>
>> > >>
>> > >>
>> > >> On Tue, Nov 26, 2013 at 3:22 PM, Maureen Hilyard <
>> hilyard at oyster.net.ck
>> > >
>> > >> wrote:
>> > >>
>> > >> Thank you KT for your comments and suggestions. These are all very
>> > helpful.
>> > >>
>> > >> Regards
>> > >> Maureen
>> > >>
>> > >>
>> > >>
>> > >> -----Original Message-----
>> > >> From: apac-discuss-bounces at atlarge-lists.icann.org
>> > >> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of
>> > >>
>> > >> Karaitiana Taiuru
>> > >> Sent: Monday, 25 November 2013 12:12 p.m.
>> > >> To: 'APRALO'
>> > >> Subject: Re: [APAC-Discuss] METRICS
>> > >>
>> > >> These are my thoughts based on not been an ALAC member (nor do I have
>> > time
>> > >> to).
>> > >>
>> > >> I would support a more closer monitoring approach to the ALAC
>> > performance
>> > >> review and would like to see the evaluations distributed to the
>> relevant
>> > >> RALO's as we are the ones who nominate and put our trust in our
>> > >> representatives to provide our views and then to report back to us.
>> > >>
>> > >> I would expect that participation in all meetings, emails and Work
>> > Groups
>> > >> would be at the very minimum 90%. There are so many issues at
>> present it
>> > >> would be hard not to have a voice at a meeting.
>> > >>
>> > >> Saying this, I would also expect that any new ALAC appointments are
>> > >> mentored
>> > >> and giving an appropriate transition period and were made to feel
>> > >> comfortable to ask for help.  Some cultural and language barriers may
>> > also
>> > >> exist and should be considered.
>> > >>
>> > >> If people are under-performing, then perhaps a mechanism of someone
>> > talking
>> > >> to them in a non threating manner to see if there is any assistance
>> > >> required
>> > >> etc.
>> > >>
>> > >> Perhaps too, some way of recognition for the long hours and
>> dedication
>> > may
>> > >> also be a motivation. This is likely to be more of a RALO initiative
>> > >> though.
>> > >>
>> > >> -----Original Message-----
>> > >> From: apac-discuss-bounces at atlarge-lists.icann.org
>> > >> [mailto:apac-discuss-bounces at atlarge-lists.icann.org] On Behalf Of
>> > Maureen
>> > >> Hilyard
>> > >> Sent: Sunday, 24 November 2013 5:52 p.m.
>> > >> To: APRALO
>> > >> Subject: [APAC-Discuss] METRICS
>> > >>
>> > >> APRALO colleagues
>> > >>
>> > >> As Siranush had informed you already, I am on a working group
>> (headed by
>> > >> Cheryl Langdon-Orr)  that is looking at measuring the performance of
>> > ALAC
>> > >> members (as expected in the ALAC Rules of Procedure). We are later
>> to be
>> > >> looking at ALSes and RALOs.
>> > >>
>> > >> It is an extremely difficult thing to do when:
>> > >> * the people in these positions are volunteers who have offered to do
>> > this
>> > >> work out of the goodness of their hearts - how do you measure their
>> > >> contribution to a task that has been set?
>> > >> * the Board and Management are becoming more vocal about getting
>> value
>> > for
>> > >> money spent within the system - it costs a lot of money to bring the
>> > >> committees of the ICANN system together for each meeting. three
>> times a
>> > >> year. They rightfully  want to know that they are getting their
>> money's
>> > >> worth.
>> > >> * it is very difficult to ascertain what METRICS are appropriate to
>> > measure
>> > >> each particular type of performance (attendance? contribution? value
>> of
>> > >> contribution? others?)
>> > >>
>> > >> As ALSes you elect your APRALO representatives on the ALAC (me and
>> > Holly)
>> > >> and although Raf has been appointed to the ALAC as and APRALO NOMCOM
>> > >> candidate - the expectations should be the same.
>> > >>
>> > >> Therefore I'd really like to hear not only about WHAT performance
>> > criteria
>> > >> should be evaluated but also HOW it might be appropriately measured.
>> I
>> > >> would
>> > >> like to use the advice of the ALSes to put together an evaluative
>> > process
>> > >> which could help us evaluate all the groups we have been tasked to
>> > >> evaluate.
>> > >>
>> > >> This is what we are looking at, at the moment:
>> > >>
>> > >> 1. Do ALAC members attend all the meetings they should?  Some attend
>> the
>> > >> face to face meetings, but not the online meetings. ICANN is not
>> > looking at
>> > >> these candidates very favourably.
>> > >>
>> > >> 2. Do ALAC members who attend the meetings actually contribute
>> anything
>> > to
>> > >> the meetings? Some attend meetings but they don't say anything - what
>> > value
>> > >> do they give? Some log into teleconference meetings, but because they
>> > don't
>> > >> contribute anything, it is difficult to know whether they actually
>> > >> listening?)
>> > >>
>> > >> 3. Do ALAC members participate on working groups? We have lots of
>> > members
>> > >> who volunteer for a working group, and never turn up for meetings to
>> do
>> > the
>> > >> work. Its the same people every time doing the work .
>> > >>
>> > >> There may be other questions you may want to ask. Please do...
>> > >>
>> > >> Very importantly, HOW can we more effectively evaluate performance -
>> > what
>> > >> do
>> > >> you use in your workplace?
>> > >>
>> > >> Let me know.. I'd love to hear from you.
>> > >>
>> > >> Maureen
>> > >> _______________________________________________
>> > >> APAC-Discuss mailing list
>> > >> APAC-Discuss at atlarge-lists.icann.org
>> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>> > >>
>> > >> Homepage for the region: http://www.apralo.org
>> > >>
>> > >> _______________________________________________
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>> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>> > >>
>> > >> Homepage for the region: http://www.apralo.org
>> > >>
>> > >> _______________________________________________
>> > >> APAC-Discuss mailing list
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>> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>> > >>
>> > >> Homepage for the region: http://www.apralo.org
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> --
>> > >>
>> > >> Thanks
>> > >>
>> > >> Ali AlMeshal
>> > >>
>> > >> Bahrain Internet Society - BIS
>> > >>
>> > >> Board Member & Director of Strategic Alliances
>> > >>
>> > >> Professional Public speaker in ICT and e-Business
>> > >>
>> > >> Payment Industry Expert Advisor
>> > >>
>> > >> Mobile: +973 39440025
>> > >>
>> > >> Skype: alialmeshal
>> > >>
>> > >> email: dralialmeshal at gmail.com
>> > >>
>> > >>           ali.almeshal at bis.org.bh
>> > >>
>> > >> www.bis.org.bh <http://www.bis.org.bh/>
>> > >>
>> > >> Twitter :@internetBH
>> > >>
>> > >>
>> > >>
>> > >>
>> > >>
>> > >> _______________________________________________
>> > >> APAC-Discuss mailing list
>> > >> APAC-Discuss at atlarge-lists.icann.org
>> > >> https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>> > >>
>> > >> Homepage for the region: http://www.apralo.org
>> > >>
>> > > _______________________________________________
>> > > APAC-Discuss mailing list
>> > > APAC-Discuss at atlarge-lists.icann.org
>> > > https://atlarge-lists.icann.org/mailman/listinfo/apac-discuss
>> > >
>> > > Homepage for the region: http://www.apralo.org
>> >
>> >
>> >
>> > --
>> > Regards.
>> > --------------------------
>> > Fouad Bajwa
>> > ICT4D and Internet Governance Advisor
>> > My Blog: Internet's Governance:
>> http://internetsgovernance.blogspot.com/
>> > Follow my Tweets: http://twitter.com/fouadbajwa
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>> >
>> > Homepage for the region: http://www.apralo.org
>> >
>>
>>
>>
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