[ALAC] Domain Abuse Reporting Tool

[Alan Greenberg]

Evan, it is not clear what fraction of the 
"abuse" being captured here contravenes policy. 
To the extend that it does, and where the 
information is such that it is actionable I do 
hope that we will see action. But I think that 
the real issue here is that this is the first 
time in my recollection that ICANN has taken a 
position other than "this is outside of our 
remit". Jamie Hedlund has said that we need to 
look at abuse situations because because domain 
names are being used, and PERHAPS there is 
something that we can do. We now have a 
staff-developed tool that may help quantify 
things and with the granularity to actually 
identify individual contracted parties that seem 
to be focal points for this type of behaviour.

Although I have rarely been accused of being an 
optimist in this area, I do see grounds for hope, 
and if we see behaviour in ICANN that we support, 
we need to be vocal about it. There will be 
others who would want this type of information 
suppressed. That would be a shameful outcome.

Alan

At 18/05/2017 09:05 AM, Evan Leibovitch wrote:
>Based on what I have read in the lists so far, 
>the process of reporting has not really been a 
>problem. The complaints come from how problems 
>are resolved (or, as the case may be, not resolved but closed anyway).
>
>ICANN seems not to care at all about resolving 
>complaints to the satisfaction of the 
>complainants, just itself. That is a problem 
>with attitude and corporate behaviour, and the 
>best technical tools will not solve that.
>
>I hope that not only the reporting processes, 
>but also the complaint resolution mechanisms, 
>will be addressed when you meet on this topic.
>
>⁣- Evan (via mobile)​
>
>On 18 May 2017, 02:14, at 02:14, Alan Greenberg 
><alan.greenberg at mcgill.ca> wrote:
> >I am optimistic we will have a session on it in Jo'burg.
> >
> >Alan
> >--
> >Sent from my mobile. Please excuse brevity and typos.
> >
> >On May 18, 2017 2:02:24 AM EDT, Harold Arcos <harold.arcos at gmail.com>
> >wrote:
> >>Dear Rinalia
> >>
> >>Thank you for information about that valuable tool.
> >>This tool represents a tremendously valuable source of knowledge and
> >>ongoing assessment.
> >>
> >>Kind regards
> >>
> >>
> >>On Tue, May 16, 2017 at 12:58 AM, Rinalia Abdul Rahim <
> >>rinalia.abdulrahim at gmail.com> wrote:
> >>
> >>> Dear ALAC and Regional Leaders,
> >>>
> >>> This may be of interest to you:
> >>>
> >>> Domain Abuse Reporting Tool (DART Project) - A tool that empowers
> >>policy
> >>> makers, consumer advocates and users.
> >>>
> >>>
> >>https://www.icann.org/en/system/files/files/presentation-dart-13may17-en.
> >>> pdf
> >>>
> >>>
> >>> Best regards,
> >>>
> >>> Rinalia
> >>>
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