[ALAC] Content regulation

Fri Apr 15 12:34:59 UTC 2016

Rinalia,

It's about a lot more than my frustration, it's about nothing less than 
fair and equal access to the process for all Internet users. When ICANN 
seeks to use inclusion of the "end user" in its goal to become the 
independent Internet steward but then does not fulfill its obligation we 
have to vigorously address that problem.

Not only is this a big issue, it is potentially the biggest issue. ICANN 
says "we don't need government oversight" but has no framework or even 
internal will to protect consumers in the absence of government 
regulation. From the horse's mouth, they don't think consumer trust is 
their obligation, so why would they bother to build anything that 
ensures the consumer trust?

However, your explanation points to an inherent problem within ICANN and 
particularly within compliance. What we see over and over is a failure 
to provide adequate process to manage issues (complaints/data) coming 
into the organization. If they are having problems with large commercial 
entities that is a completely separate issue from dealing with pure 
consumer voices. If they are barking at consumer voices in At-Large the 
same way they do at big industry then this is a complete failure to 
execute the multi-stakeholder model. They need to go back to the drawing 
board and start over.

-Garth

On 4/15/16 3:32 AM, rinalia.abdulrahim at gmail.com wrote:
> Hello, Garth.
>
> I appreciate your frustration, but I do not believe Compliance is 
> doing all these blogs just to distract people.  They do receive 
> "requests" for action on content matters and it is a smaller 
> proportion compared to WHOIS inaccuracy complaints, but apparently the 
> effort and time required to address the content problems are 
> disproportionately higher, especially when the "requests" come from 
> organized and large commercial entities with lots of legal resources. 
>  The blogs are part of the effort to address that problem through 
> education and awareness.
>
> Regarding staffing, specifically the hiring of the Consumer Safeguard 
> Director, which I know you and the At-Large are very concerned about, 
> there needs to be follow-up action from Compliance to draw up a job 
> ToR for the position and to invite ALAC input.  This is an action item 
> stemming from that meeting and the Board will review the status of 
> that action at its May meeting.
>
> Best regards,
>
> Rinalia
>
>
> On Apr 14, 2016, at 11:04 PM, "gbruen at knujon.com 
> <mailto:gbruen at knujon.com>" <gbruen at knujon.com 
> <mailto:gbruen at knujon.com>> wrote:
>
>> Rinalia,
>>
>> These blogs are a distraction. There are at-least three explaining in 
>> painful detail why ICANN cannot regulate content. Yet looking at 
>> compliance's own statistics on the complaints they receive, their 
>> workload is clearly consumed with contractual items. One would think 
>> that crowds are banning on ICANN's doors to get content pulled down.
>>
>> As if on cue, whenever the compliance director is asked very specific 
>> questions about staffing, process, etc. he begins discussing 
>> "content" when no one has brought it up. This is leaning towards a 
>> tactic of casting any difficult issue ICANN does not want to handle 
>> as a "content" issue. It is tiresome.
>>
>> -Garth
>>
>>
>> On 4/14/16 2:36 PM, Rinalia Abdul Rahim wrote:
>>> Blog written by Allen Grogan - could be of interest to the ALAC 
>>> on registrant issues.
>>>
>>> See 
>>> https://www.icann.org/news/blog/icann-is-not-the-internet-content-police
>>>
>>> Best regards,
>>>
>>> Rinalia
>>>
>>>
>>> _______________________________________________
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>>>
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>>
>>
>> -- 
>> Garth Bruen
>> gbruen at knujon.com
>>
>> 617-947-3805
>> http://www.knujon.com
>> Fisher College, Criminal Justice Division
>> ICANN At-Large Advisory Council
>> Author: WHOIS Running the Internet
>> http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118679555.html
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>>
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>> <https://community.icann.org/display/atlarge/At-Large+Advisory+Committee+%28ALAC%29>

-- 
Garth Bruen
gbruen at knujon.com

617-947-3805
http://www.knujon.com
Fisher College, Criminal Justice Division
ICANN At-Large Advisory Council
Author: WHOIS Running the Internet
http://www.wiley.com/WileyCDA/WileyTitle/productCd-1118679555.html

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