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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a href="http://www.icann.org/"><span style="text-decoration:none"><img border="0" width="94" height="94" id="_x0000_i1025" src="http://www.icann.org/images/gradlogo_bow.jpg" alt="CANN"></span></a><o:p></o:p></p>
<h2>News Alert<o:p></o:p></h2>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
<span style="font-family:Arial"><a href="https://www.icann.org/news/announcement-2-2016-09-15-en">https://www.icann.org/news/announcement-2-2016-09-15-en</a><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="margin-top:15.0pt;text-align:center">
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<h2 style="margin-bottom:0in;margin-bottom:.0001pt">Global Registrant Survey Final Phase Results Available<o:p></o:p></h2>
<p>15 September 2016<o:p></o:p></p>
<p><strong>Global Registrant Survey Final Phase Results Available</strong><o:p></o:p></p>
<p>LOS ANGELES - 15 September 2016 - The Internet Corporation for Assigned Names and Numbers (ICANN) today
<a href="https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf">
published</a> [PDF, 2.85 MB] findings of its Phase Two Global Registrant Survey. The study, conducted by Nielsen, examines domain name registrants’ perceived sense of trust, choice and experience in the current domain name landscape.<o:p></o:p></p>
<p>The completion of this study concludes separate consumer and registrant survey efforts that serve as inputs for a
<a href="https://community.icann.org/pages/viewpage.action?pageId=56135383">community-based review team</a> assessing the New gTLD Program in terms of competition, consumer trust and consumer choice (CCT).<o:p></o:p></p>
<p>“The findings of this survey are similar to phase one results, showing there is stability across the domain name landscape,” said Akram Atallah, president of ICANN’s Global Domains Division. “The global registrant and consumer studies will play an important
role in measuring the success of the New gTLD Program. I look forward to the CCT Review team’s interim report later this year.”<o:p></o:p></p>
<p>Online survey participants included 3,349 domain name registrants aged 18+ in 24 countries throughout Asia, Europe, Africa, North America and South America. The survey was administered in 18 languages.<o:p></o:p></p>
<h3>Key findings:<o:p></o:p></h3>
<p><strong>Perceived awareness of new gTLDs remains steady, declines with legacy gTLDs</strong><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
New gTLDs that were in both phases of the survey show similar awareness levels, with higher awareness reported in South America and Asia Pacific.
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo1">
Awareness of several legacy gTLDs dropped slightly (by five to seven percentage points).
<o:p></o:p></li></ul>
<p><strong>Among new gTLD registrants, registering a single domain remains the most common practice</strong><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo2">
More than 30 percent of survey respondents indicated they registered a name in a new gTLD.
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo2">
Of those who registered domains in a new gTLD, fifty-two percent had registered one name only, while thirty-four percent said they registered two to three domain names.
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l3 level1 lfo2">
Reported registration of new gTLDs is highest in the Asia Pacific region. <o:p></o:p></li></ul>
<p><strong>Registrants generally trust the domain name industry</strong><o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
Trust in the industry generally remains high, particularly in Asia. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
Registration restrictions elicit higher levels of trust. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
Positive reputational characteristics, such as business expertise and dependability, contribute to trust in the domain name industry.
<o:p></o:p></li></ul>
<p><strong>Many registrants choose alternative identities over domain names </strong>
<o:p></o:p></p>
<p>This was a new series of questions added in Phase Two to gauge the use of alternate online identities, such as social media accounts, blogs or other tools.<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo4">
Twenty-four percent of these respondents said they chose to use a social media account instead of a domain name.
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l4 level1 lfo4">
About 17 percent of the respondents said they did not renew a domain in favor of using an alternative method for managing an online identity.
<o:p></o:p></li></ul>
<h3>About the Global Registrant Survey and Supporting Materials<o:p></o:p></h3>
<p>ICANN commissioned the Global Registrant Survey in response to recommendations from the Implementation Advisory Group on Competition, Consumer Choice and Consumer Trust. Among the
<a href="http://newgtlds.icann.org/en/reviews/cct/iag-metrics-final-recs-26sep14-en.pdf">
66 metrics</a> [PDF, 472 KB] recommended, a subset of 11 were identified as best being measured using a global survey of Internet users and domain name registrants. ICANN conducted
<a href="https://www.icann.org/news/announcement-2-2014-07-16-en">an open RFP</a> and commissioned Nielsen to conduct the study in November 2014.<o:p></o:p></p>
<p>In Phase Two, Nielsen surveyed 3,349 domain name registrants aged 18+. The survey was administered in 18 languages in June 20-July 11, 2016. Participants were drawn from 24 countries across Africa, Asia, Europe, North America and South America. Domain name
registrants were selected based on their having registered at least one domain name and being a decision maker in domain name registration. Significance testing was performed at a 95 percent confidence level throughout the report.<o:p></o:p></p>
<p>More than 1,150 new gTLDs have been delegated since the launch of the program in October 2013. The survey focused on a rotating list of new gTLDs with the greatest number of registrations at the time the questions were developed. Respondents were also asked
about their awareness and familiarity with regionally relevant TLDs, including Internationalized Domain Names.<o:p></o:p></p>
<h3>Learn More<o:p></o:p></h3>
<p><a href="https://newgtlds.icann.org/en/reviews/cct/global-registrant-survey-15sep16-en.pdf">Phase 2 Global Registrant Survey Full Report</a> [PDF, 2.85 MB], including the questionnaire as an appendix<o:p></o:p></p>
<p>The phase 2 and phase 1 registrant data tables are available in multiple pieces:<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
Phase 2 Registrant Survey Data Tables by Region <o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-region-2015-2016-15sep16-en.pdf">2015 and 2016 Data Tables by Region</a> [PDF, 1.23 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-region-2015-2016-nielsen-15sep16-en.pdf">2015 and 2016 Data Tables by Region, Nielsen sample only</a> [PDF, 1.42 MB]. (Note, the 2015 registrant survey included a sample of registrants provided by
ICANN, but due to low response rates, Nielsen utilized commercial samples to complete the survey.)
<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
Phase 2 Registrant Survey Data Tables by Country <o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-asia-africa-2015-2016-nielsen-15sep16-en.pdf">2015 and 2016 Data Tables by Asia and Africa Countries, Nielsen sample only</a> [PDF, 1.96 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-asia-africa-2015-2016-15sep16-en.pdf">2015 and 2016 Data Tables by Asia and Africa Countries, all responses</a> [PDF, 1.69 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-north-america-europe-2015-2016-nielsen-15sep16-en.pdf">2015 and 2016 Data Tables by North America and Europe Countries, Nielsen sample only</a> [PDF, 1.71 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-north-america-europe-2015-2016-15sep16-en.pdf">2015 and 2016 Data Tables by North America and Europe Countries, all responses</a> [PDF, 1.59 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-south-america-2015-2016-nielsen-15sep16-en.pdf">2015 and 2016 Data Tables by South America Countries, Nielsen sample only</a> [PDF, 1.23 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-south-america-2015-2016-15sep16-en.pdf">2015 and 2016 Data Tables by South America Countries, all responses</a> [PDF, 1.08 MB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/non-qualified-respondents-15sep16-en.pdf">Phase 2 Non-qualified respondents</a> data table [PDF, 20 KB]
<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
<a href="http://newgtlds.icann.org/en/reviews/cct/registrant-survey-faqs-25sep15-en">Frequently Asked Questions</a>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
<a href="http://newgtlds.icann.org/en/reviews/cct/data-tables-guide-29may15-en.pdf">Guide to Data Tables</a> [PDF, 572 KB]
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
<a href="https://newgtlds.icann.org/en/reviews/cct/registrant-survey-faqs-25sep15-en">Phase 1 Global Registrant Survey Results</a>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
Global Consumer Survey <o:p></o:p></li></ul>
<ul type="disc">
<ul type="circle">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://www.icann.org/news/announcement-2-2016-06-23-en">Phase 2 Results</a>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level2 lfo5">
<a href="https://www.icann.org/news/announcement-2015-05-29-en">Phase 1 Results</a>
<o:p></o:p></li></ul>
</ul>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo5">
<a href="https://newgtlds.icann.org/en/reviews">New gTLD Program Reviews</a> <o:p>
</o:p></li></ul>
<h3>About ICANN<o:p></o:p></h3>
<p class="MsoNormal"><em>ICANN's mission is to help ensure a stable, secure and unified global Internet. To reach another person on the Internet, you have to type an address into your computer - a name or a number. That address has to be unique so computers
know where to find each other. ICANN helps coordinate and support these unique identifiers across the world. ICANN was formed in 1998 as a not-for-profit public-benefit corporation and a community with participants from all over the world. ICANN and its community
help keep the Internet secure, stable and interoperable. It also promotes competition and develops policy for the top-level of the Internet's naming system and facilitates the use of other unique Internet identifiers. For more information please visit:
<a href="https://www.icann.org/">www.icann.org</a></em><span style="font-size:11.0pt;font-family:Calibri"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:Calibri"><o:p> </o:p></span></p>
<p><o:p> </o:p></p>
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