[ALAC-Announce] Mailing list incident on 22 August 2018

[ICANN At-Large Staff]

Dear All,

Please see below a note from Michael Cashin, Manager, End User Support at ICANN, explaining the issue with the ALAC-Announce and Euro-Discuss mailing lists yesterday.

Everyone who was unsubscribed from these two lists has been re-subscribed.

Again, many apologies for the inconvenience.

Kind regards,

ICANN Policy Staff in support of the At-Large Community
Website: atlarge.icann.org<http://atlarge.icann.org/>
Facebook: facebook.com/icannatlarge<http://www.facebook.com/icannatlarge>
Twitter: @ICANNAtLarge<http://www.twitter.com/ICANNAtLarge>

From: Michael Cashin
Sent: Thursday, August 23, 2018 8:20 AM
To: Heidi Ullrich <Heidi.Ullrich at icann.org<mailto:Heidi.Ullrich at icann.org>>; Gisella Gruber <Gisella.Gruber at icann.org<mailto:Gisella.Gruber at icann.org>>
Subject: Mailing list incident on 22 August 2018

Heidi, Gisella-

Thank you for bringing to my attention the un-subscription of email addresses on the ALAC-Announce and EURO-Discuss mailman lists.

Upon investigation, it was revealed that we (End User Support) entered an incorrect command into the mailman server during our normal maintenance activities. This error caused email addresses to be removed from these two lists. We identified all email addresses that were inadvertently removed from these mailing lists and have subscribed them back to the lists. We have also confirmed that these were the only two lists impacted.

This was an error on my team’s part, and I apologize for any inconvenience it may have caused.

Michael Cashin
Manager, End User Support
Internet Corporation for Assigned Names and Numbers (ICANN)
Direct Line: +1 (310) 699-4366
Email: michael.cashin at icann.org<mailto:michael.cashin at icann.org>
www.icann.org<http://www.icann.org>

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